Shipping policy
Shipping Policy
Last updated: August 10, 2026
Thank you for shopping with Zentrova.
Order Processing
Orders are normally processed within [1–3 business days] after payment confirmation.
Orders may take longer to process during sales, holidays, promotional periods, or circumstances beyond our reasonable control.
Delivery Times
Estimated delivery times depend on your location, shipping method, product availability, and the shipping carrier.
Estimated delivery time:
- Pakistan: [2–7 business days]
- International orders: [7–21 business days]
These are estimates only and are not guaranteed delivery dates.
Shipping Charges
Shipping charges are calculated and displayed during checkout unless free shipping is specifically offered.
Any applicable customs duties, taxes, import charges, or other fees for international orders may be the responsibility of the customer.
Order Tracking
Where tracking is available, tracking information may be provided after your order has been dispatched.
Please allow some time for tracking information to become active after dispatch.
Delayed or Lost Orders
If your order appears to be delayed, please contact us at zentrova538@gmail.com.
Once an order has been handed to the shipping carrier, delivery delays may be outside our direct control. We will nevertheless make reasonable efforts to assist you.
Incorrect Address
Customers are responsible for providing a correct and complete delivery address.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.
Contact
For shipping questions, contact:
Zentrova
Email: zentrova538@gmail.com
Phone: 03274994281
Website: Zentrova.store